Eye Doctor North Andover MA
At Family Eye Care, we’ve been caring for patients and families in North Andover and the surrounding communities for more than 35 years. We believe great eye care starts with taking the time to listen. Every patient is different, and our North Andover MA eye doctor's goal is to provide thoughtful, thorough care that is tailored to your individual needs—not a one-size-fits-all experience.
As an independent private practice, we also value something technology can’t replace: personal relationships. Many of our patients have been with us for years, and we are honored to care for multiple generations of the same families. Our goal is simple—to give you the time, attention, technology, and expertise needed to help you see your best and protect your vision for years to come.
Family Eye Care
Family Eye Care has always been about relationships. Dr. Richard and Dr. Jann are both moms, and we understand how important it is to feel comfortable with the people caring for you and your family. Over the years, we have had the privilege of caring for our own family members, friends, longtime patients, and now multiple generations of the same families.
Our office works as one unified team, and every member of our staff shares the same goal: to make our patients feel welcomed, respected, listened to, and genuinely cared for. We want you to feel that you are more than just an appointment on the schedule—you are part of the Family Eye Care community.
A vision team you can trust
We truly love what we do, and we think that shows in the way we care for our patients. Whether we are helping a child see clearly for the first time, managing a medical eye condition, finding the right pair of glasses or contact lenses, or simply catching up with a patient we have known for decades, we value the trust that has been placed in us.
For us, eye care is personal. It is about building relationships, being there when our patients need us, and caring for each person with the same attention and compassion we would want for our own families.
Eye Exam
Contact Lens Exam
Lenses & Frames
Contact Lenses
Why Choose Family Eye Care?
We know you have choices when it comes to your eye care. What makes Family Eye Care different is the way we combine experience, technology, and truly personal care.
We take our time. We listen. We explain. We get to know our patients and often care for entire families over many years. That continuity matters to us, because good eye care is not just about one visit—it is about knowing you, understanding your history, and watching over your eye health as life changes.
Our office is equipped with advanced diagnostic technology, but we never want technology to replace the human side of care. It simply helps us look more closely, detect changes earlier, and make better-informed decisions for our patients.
We are a close-knit, independent practice, and we work together as one team. We care about the people who come through our doors, and we want every patient to feel comfortable, respected, and well cared for.
Quite simply, we love what we do, we care deeply about our patients, and we are proud to be the eye care home for so many families in our community.
Our Mission
At Family Eye Care, we believe clear vision begins with healthy eyes—and protecting that vision is a lifelong responsibility. Our mission is to provide our patients with expert, thoughtful care built on trust, compassion, respect, and personal attention. We want every patient to feel confident in their care and know that we are committed to protecting their eye health and vision through every stage of life.
Services We Offer
We offer something that cannot be measured by technology alone: care, concern, expertise, and relationships. We take the time to know our patients, listen to their concerns, and build lasting relationships with the individuals and families who trust us with their eye care. For us, that personal connection is every bit as important as the clinical care we provide.
A Team That Complements Each Other
Dr. Richard and Dr. Jann make a wonderful eye care team because their interests and areas of focus naturally complement one another.
Dr. Richard especially enjoys family eye care, general optometry, ocular emergencies, contact lens fitting, and myopia management. She loves the variety of private practice and the opportunity to care for patients and families through every stage of life.
Dr. Jann has a special interest in pediatric eye care, routine vision care, glaucoma management and treatment, and the diagnosis and ongoing care of macular degeneration and other ocular diseases.
As a practice, we are also very involved in cataract and refractive surgery co-management. We provide pre- and post-operative care for cataract surgery and LASIK, working closely with a carefully selected network of ophthalmologists and surgeons we know and trust. Our goal is to help make the process seamless for our patients, from the initial discussion and referral through surgery and follow-up care close to home.
Together, Dr. Richard and Dr. Jann bring a broad range of experience and interests to the practice. They regularly collaborate, share their perspectives, and work as a team to make sure each patient receives thoughtful, comprehensive care.
We believe that is one of the greatest strengths of Family Eye Care: two doctors with different strengths, one shared philosophy, and one goal—to take exceptional care of our patients and their families.
